Play responsibly

Keep it a game

• Play for fun and entertainment, never to make money, recover a loss, or escape stress.
• Set a time limit before you start, and turn on a reality-check reminder in your account settings.
• Take regular breaks. A cool-off day in Ledger clears a losing streak and rewards you for stepping away.
• Keep Ledger in its place. It should never come before sleep, work, relationships, or your finances.
• Don’t play to chase a streak or “win back” a run of losing calls. Float refills on its own.

Know the signs

It may be time to step back, or to reach out for support, if you notice any of these:

• Playing longer or more often than you meant to, or feeling unable to stop.
• Thinking about predictions or streaks when you should be focused on something else.
• Feeling restless, irritable, or anxious when you are not playing.
• Hiding how much you play, or feeling guilty about it.
• Using play (here or with real money elsewhere) to cope with low mood, stress, or loneliness.
• Spending real money on gambling you cannot afford to lose.

If several of these feel familiar, you are not alone, and help works. Contacting one of the services above is free, confidential, and judgment-free.

Tools inside Ledger

• Reality-check reminders. Turn on a gentle pop-up in your account that tells you how long you have been playing in this session.
• Cool-off day. Close every room for the rest of the day, once a day. It also sets your losing streak back to zero and adds 150 Float. Rest is treated as a winning move.
• No real money, ever. Float is play currency. It refills. It is not money, and it cannot be cashed out. What's this?

Why it is built this way

The brakes in Ledger are not a settings page you have to find. They are the architecture. A limit you must opt into asks the most of you at exactly the moment asking is hardest; a limit built into the structure asks nothing. Each decision below ships in the product today, and each maps to a principle that safer-gambling clinicians and researchers have described for years: reward rest, interrupt the chase, remove urgency, and keep the real cost visible.

• The Dividend rewards rest, never losses. Free Float falls for every player on a weekly clock, and more falls as the community logs rest days. It is never triggered by losing, and no countdown is attached to it. At a casino, the payout comes when the house wins. Here, it comes when you keep your money, and when you rest. The mechanics are written down in the Float and Standing guide.
• The cool-off makes stopping a winning move. Once a day you can log a cool-off. It clears your loss streak and grants Float for stepping away. Chasing losses is one of the most widely recognized warning signs of gambling harm, and it appears in widely used screening tools such as the Problem Gambling Severity Index (PGSI) and the DSM-5 criteria for gambling disorder. More on the warning signs is at the National Council on Problem Gambling. Ledger’s answer is structural: the fastest way out of a losing streak is rest.
• No countdowns on offers or grants. There are no expiring offers and no limited-time boosts. Manufactured urgency is one of the oldest levers for driving play, so it was removed on purpose. The live card tables are the one place a clock shows: a few seconds to act on your turn, and a few seconds before the next deal, so one player cannot stall a table other people share.
• Scout does not manufacture urgency. Scout is an AI model. Its one unprompted call is the Call of the Day on Home, which you can ride, fade, or ignore. Beyond that it will not tell you what to play, will not invent a reason to hurry, and will not use what it remembers about you to pull you back. Ask about a game and Scout explains both sides and the price. It never names a side or a size. When play looks heavy, it points to the cool-off and to 1-800-GAMBLER instead.
• The Shadow Line keeps the cost visible. A sportsbook profits from the gap between what betting feels like and what it costs. The Shadow Line closes that gap: it shows, in plain dollars, an estimate of what a real book would have taken from the same calls. Nothing was taken. The number is what did not happen to your money. How it is computed is at the Shadow Line guide.

No route to real money

Ledger is not a way into a sportsbook, a casino or a broker. These lines describe what the product does today, and each one can be checked.

• Float cannot be bought with money, and it cannot be cashed out.
• No prize anywhere in Ledger has real-world value.
• Ledger links to no real-money betting site, casino or broker, and carries no affiliate links. Its outbound links go to help lines, regulators, the data sources it credits, and the hardware-wallet company people sometimes confuse it with.
• Nothing you do inside the app is sent to an advertising tag, and the help pages, this one and Support included, load no tag at all.

None of this makes Ledger treatment. Design can lower the temperature; it cannot treat a gambling problem, and it does not try to. If play has stopped feeling like play, for you or for someone you care about, the resources at the top of this page come first.

Protecting people under 18

Ledger is for adults aged 18 and over. If you share a device, please keep your account signed out when you are not using it, and use your device’s parental controls to help keep prediction games away from minors.

A note for friends and family

Worried about someone else? You don’t have to wait for them to ask. The National Problem Gambling Helpline at 1-800-GAMBLER also supports the people around a gambler. You can call for advice on how to start a conversation and where to point them next.